FAQs 2017-04-13T11:46:59+10:00


Where does Superdogel get it’s name from?

Inspired by high-end fashion magazines and blogs, Superdogel Australia is cheekily coined from the term supermodel, and it carries through our belief that ‘Because every dog is beautiful’.

I see you have a ‘pet care’ service directory. Why isn’t it purely a ‘dog care’ service directory?

Although this web magazine and blog is dedicated to dog lovers, a lot of the service providers that advertise with us also care for animals and pets other than dogs. You can access our list of preferred pet care service providers here.

How do you advertise and sell your products?

Some products we manage sell directly from our shop directly. With others, we act as a third-party and may take a small commission from the sale of that product. Some products we write about as a free editorial if we truly believe in that product.

How long does it take for my products to arrive?

Generally speaking, if you order through Superdogel Australia, products usually take within 3-7 business days to arrive.

If goods are purchased through another supplier, and you are concerned with the delivery of your purchased goods, we suggest you contact us or them straight away. We will deliver an answer to you as soon as possible.

I want to advertise my product and / or service with Superdogel Australia.

Great! Send us a quick message via our contact form. From there we evaluate the product and / or service and one of our team will respond with an answer.

How do I get in contact with Superdogel Australia?

You can contact Superdogel Australia via our contact form here.

Where can I purchase a copy of Superdogel Australia?

Superdogel Australia is only online at the moment, with a free e-newsletter sign up (at the top of this page), or follow us on Facebook.